Find a customer service near you.
Since the beginning TAV VACUUM FURNACES has actively engaged in the smooth functioning of the support network, from the first commercial contact to the after-sales service. In order to allow for a more direct exchange of information with a view to making technical assistance faster and more efficient, our customers can refer to just a single interlocutor for all their needs.
If you need a complete post-sales service, including technical support, training courses and software updates, ask Furnacare – our representative for Canada, the United States and Mexico.
Comprehensive assistance, maintenance services and spare parts are provided by LMTerm, our representative for Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay and Venezuela.
In any other country on-the-spot assistance is provided by TAVENGINEERING, our worldwide interlocutor for any support request.
In case of technical failures reacting quickly helps minimize the risk of furnace downtime and avoid the costly delays that can imperil, or even kill, your deal.
A rapid resolution of any critical state in the functioning of your vacuum furnace is essential for your business. One missed deadline can jeopardize the entire production!
A continual cycle of inspections and maintenance ensures the top performance and reliability of vacuum heat treatment systems over time.
Downtime costs are kept to a minimum through the use of onboard diagnostics to ensure general plant efficiency and reduce the periods of service needed for maintenance.
A partner with a great availability of replacement parts allows you to react faster to urgent needs and successfully supports your operational requirements.
TAV VACUUM FURNACES fully understands the needs of its customers: high quality, advanced technology, functionality, timely and qualified technical assistance. We manufacture customized vacuum furnaces for heat treatment applications, delivering the product under the planned terms and keeping it at maximum efficiency through a high-level after-sales service.
Thanks to the in-depth knowledge in vacuum engineering, our highly specialized technicians pinpoint and resolve root-cause issues quickly and eliminate “trial and error” troubleshooting.
Help-desk assistance provides rapid solution to technical problems in real-time, independently of your geographical location. The constant availability of experienced engineers means that your vacuum furnace will be up and running for years to come.
To make the most of cyclical, programmed maintenance our technical staff is fully equipped with the latest technologies to run diagnostics for the measurement and control components, so that any possible faults can be localized and eliminated.
Spare parts play a vital role in maintaining, ensuring and reinforcing the reliability of your equipment. With this end in mind, we perform strict quality tests to validate each item, offering customers a ready and prompt delivery.
Start today to improve efficiency, durability and energy savings.
Are you visiting us from North America?
Furnacare Inc. is our local partner that provides vacuum furnaces sales, technical support and maintenance services.